ordered over the phone before 11am can be delivered the same day. Orders placed
after this time will be delivered if possible same day, otherwise they
will be delivered the following day, unless a suitable delivery date in
the future is specified. Early morning (before 9am) or evening (up to 6pm) deliveries are
available if prior notice is given before placing the order. We do not
take exact delivery times, please contact us prior to ordering to
discuss a time block (eg between 10am and 11am) or we cannot guarantee
that request. We do not deliver on Sundays (apart from Mothers Day).
delivery charge for all orders placed online is £4.95. We deliver within a
10 mile radius of the shop, unless we are able to travel the extra
distance (up to 15 miles), depending on our work load. The postcode check will confirm if we deliver to the area you are requesting at the checkout.
We do not use
couriers if your order is out of our delivery area please telephone the shop, they will be sent through our
eFlorist relay system to a florist closer to the recipients address, the
minimum order for the eFlorist service is £30 on flowers
plus £5.95 delivery (that is there set price not ours)
. Funeral tributes will cost more to be sent
through the eFlorist system than the price
stated on our website please check with us for prices however it is better to go direct to a florist nearer the delivery address.
designs may vary slightly from the picture depending on the seasons and
flower availablity. The picture shown in most cases is the large size.
online security seriously. Several steps to ensure that your payment
information is processed confidentially and accurately are all in place.
We have made online shopping secure and easy. We do not store any
payment details on our website.
order, we need to know your name, your address, your email address
and your recipient's details. This allows us to process and fulfil your
order and to notify you of your order status if we have any problems. We do not keep any
personal information or pass it on to any third parties.
If you are
at all unhappy with your delivery, please contact us within 48 hours and
we will be happy to see where we went wrong and will discuss possible
replacement or refund. You should expect your flowers to last
at least 7 days if you follow the instructions on the care card
provided, and keep them in a cool place with fresh water.
items such as Teddies, Balloons and Chocolates must be
purchased with a floral item unless purchasing the hospital gift pack or
the order value is higher than our minimum of £15 for delivery. Balloon
designs may vary from the image depending on availability.